It is having your own personal assistant! We help busy people manage their life/work balance, giving them more time to enjoy life.
Everyone’s situation is different. The main benefits are regaining more control over your life, having less stress in your life and more peace of mind. It provides more time. More time to have fun by having someone else handle some of your To Do list so you can focus on the things you love to do; your family or your business.
So you can Consider it Done!
We pride ourselves on our relationships with our clients. We will listen to you and partner with you to meet your requirements ensuring you receive the results you are expecting.
We really love what we do!
We serve the Durham region, Toronto, Unionville and Markham.
Yes. Our minimum booking is 1 hour.
Personal Services, Home Services, Small Party & Event Planning, Travel & Vacation Prep as well as business services and support. For a detailed breakdown of each of these areas please click on our services page. If you have a request you don’t see listed, please contact us to discuss it. We will do our best to help you out or try to recommend another company to you.
Our charges range from à-la-carte pricing to various packages. Please contact us to discuss your needs and we can guide you to the best package possible to meet your requirements.
If you have booked services on an à-la-carte basis, payment is due at the completion of the service. Packages must be prepaid, and payment is due at time of purchase.
Our hourly rate includes the services of a Fine Touch personal assistant helping our clients for that given time period. The client is responsible for any purchases or third-party services made at their request. Purchases made on the client’s behalf will be discussed and approved, in advance.
We are pleased to accept Visa, Mastercard, American Express, Debit Tap, Apple Pay and Cash. E-Transfers are also accepted for prepayment of packages.
Our commitment is to get back to you no more than 48 hours after you have contacted us. Bookings are treated on a first come first serve basis, so booking in advance to guarentee your service request is recommended.
If for any reason you need to cancel, please give us 24 hours notice. Less that 24 hours will be subject to a cancellation fee of 1 hour billed time.
Normal business hours are Mon-Fri, 9:00AM – 6:00PM. Services outside of these hours can be requested and will be considered.
Yes, we carry both general and professional liability insurance. All out staff has also had Police checks.
Yes! We are pleased to offer Gift Certificates! It is an innovative, unique gift suitable for all ages of men and women. We would be glad to tailor a package to suit the needs of the indiviual receiving it. Each gift certificate will be personally packaged to suit the occasion and ready for you to present to the person receiving it.
We love to hear back from our customers about their experiences. Feel free to email us about your experiences with Fine Touch Concierge and we will be glad to add it to our website testimonials. We will respond to all emails regardless of feedback received.